Frequently Asked Questions
How do I choose the right crystal for me?
Start with what you are drawn to or the intention you want to focus on. You can also explore crystals by intention, chakra, or shape to find a piece that feels right for you.
Are your crystals natural?
Our collection includes natural crystal pieces. Because they are naturally formed, variations in color, pattern, texture, size, and shape can occur from piece to piece.
Will my crystal look exactly like the one pictured?
Not always. Each natural crystal is unique, so your piece may vary slightly in color, markings, shape, or texture from the product image.
How should I cleanse and care for my crystals?
Care depends on the type of crystal. Some stones require more delicate handling, so always review the specific care guidance provided for your piece and avoid harsh chemicals, prolonged moisture, or extreme conditions.
What can I use my crystals for?
You can hold them during quiet moments, wear them as jewelry, display them in your space, gift them, or include them in a personal ritual. How you use them is entirely personal.
What payment methods are available?
The payment methods currently available will be displayed during checkout. Available options may vary depending on your location and the payment services enabled on the store.
What are your shipping and return options?
Available shipping options and charges are shown during checkout. Please review the current shipping and return information before placing your order, or contact us if you need clarification.
Can I get help choosing a product before ordering?
Yes. If you are unsure which piece may be right for you, you can contact us before purchasing and we’ll be happy to help with the available product information.
What healing sessions do you offer?
Sage House of Healing offers private healing experiences that may include Reiki, readings, pet Reiki, and space cleansing. Current services and available options are shown within the Healing Sessions area of the website.
Do I need previous experience before booking a healing session?
No. Sessions are designed to be approachable whether this is your first experience or part of an existing personal practice.
How should I prepare for a healing session?
Give yourself a little time to settle beforehand, arrive with an open mind, and wear comfortable clothing where appropriate. You may also bring a personal intention or question you would like to explore.
Are crystals or healing sessions a replacement for medical care?
No. Crystals and healing sessions are intended for personal reflection, ritual, and wellbeing support and are not a substitute for professional medical, psychological, veterinary, or other qualified care.